Genuine brands & manufacturer warranty
Same-day fitting at our Dubai branches
0% instalments — Tabby & Tamara
Free balancing
Genuine brands & manufacturer warranty
Same-day fitting at our Dubai branches
0% instalments — Tabby & Tamara
Free balancing

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Delivery Information

Delivery & Installation

Formula Tyres delivers tyres, alloy wheels and accessories across all seven emirates of the United Arab Emirates, and fits them either at one of our Dubai workshops or at your home or office using our mobile fitting van.

This page explains where we deliver, how long it takes, what it costs, and how your fitting appointment is arranged. All prices quoted on this page are in UAE Dirhams (AED) and include 5% VAT.

If you need something faster than the timescales below, call your nearest branch — Al Barsha +971 4 327 7727 or Al Quoz +971 4 338 9298 — and we will tell you honestly what is possible today.

Where We Deliver

We deliver to every emirate. Estimated timescales below are counted in working days from the moment your payment is confirmed and the item is in stock. Working days are Monday to Saturday, excluding public holidays.

  • Dubai — same day on orders confirmed before 2:00 PM, otherwise next working day.
  • Sharjah — 1 working day.
  • Ajman — 1 to 2 working days.
  • Abu Dhabi (including Al Ain) — 1 to 3 working days.
  • Umm Al Quwain — 2 to 3 working days.
  • Ras Al Khaimah — 2 to 3 working days.
  • Fujairah (including the East Coast) — 2 to 4 working days.

Remote and restricted-access locations — islands, free-zone yards, desert and construction sites, and premises requiring a security pass — may add a working day. We will tell you before we dispatch if that applies to your address.

We do not ship outside the UAE, and in accordance with UAE law we do not deal with or provide products or services to any country subject to OFAC sanctions.

Delivery Charges

Delivery charges are calculated at checkout from your emirate and the size and weight of the order, and are shown in full — inclusive of 5% VAT — before you pay. There are no charges added afterwards.

  • Free delivery applies across the UAE on orders of a full set of four tyres or four alloy wheels.
  • Free delivery also applies to any order over the qualifying value shown at checkout.
  • Smaller orders — a single tyre, a spare, or accessories on their own — carry a standard delivery charge that varies by emirate.
  • Where you choose to have the tyres fitted at one of our branches, there is no delivery charge at all: the tyres are simply waiting for you at your appointment.

Mobile fitting is charged separately from delivery. See "Mobile Fitting at Your Location" below.

Collection and Fitting at Our Branches

The simplest option is to have the tyres delivered to one of our own workshops and fitted while you wait.

  • Al Barsha — Al Quoz 3, Umm Suqeim Road, Al Barsha, Dubai. Telephone +971 4 327 7727.
  • Al Quoz — Industrial Area 3, Sheikh Zayed Road, Dubai. Telephone +971 4 338 9298.

Both branches are open Saturday to Thursday, 9:00 AM – 9:00 PM, and Friday, 2:00 PM – 9:00 PM.

A standard four-tyre fitting with balancing takes around 45 to 60 minutes. Wheel alignment adds roughly a further 30 minutes. Please arrive with the vehicle and bring your order confirmation; there is no need to print anything, the reference on your phone is enough.

Every workshop fitting includes mounting, computerised balancing, new valves where required, a torque-to-specification final check and free disposal of your old tyres.

Mobile Fitting at Your Location

Our mobile fitting van brings the workshop to you — at home, at the office, or in a car park — and carries the same mounting and balancing equipment we use at the branch.

Mobile fitting is currently available across Dubai and selected areas of Sharjah and Ajman. Coverage is confirmed against your exact address once your payment has been taken, and the charge for your area is shown before you commit to a slot. If we cannot reach your address, we will offer you the nearest branch appointment instead at no extra cost.

For the van to work safely we need:

  • A flat, firm, level surface — a paved driveway or car park bay, not sand, gravel or a slope;
  • Roughly two parking bays of clear space around the vehicle;
  • The vehicle's locking wheel-nut key, if it has one;
  • Someone present with the keys for the duration of the appointment.

Our technician cannot work in an underground car park with restricted headroom, in a live traffic lane, or on a public road where it would be unsafe to do so. If we arrive and the location turns out to be unsuitable, we will move you to a branch appointment; a call-out charge may apply where this could not have been foreseen.

Booking Your Fitting Appointment

Fitting is booked after payment, not in the basket. This is deliberate: it guarantees that the exact tyres you have paid for are reserved for you before a time is fixed, so an appointment is never confirmed against stock that has already gone.

  1. Complete your order and payment as normal.
  2. On the confirmation screen — and in your confirmation email — choose workshop fitting at Al Barsha or Al Quoz, or mobile fitting at an address you supply.
  3. Pick from the live slots offered for that option. Slots reflect real bay and van availability, so what you see is what is genuinely free.
  4. You receive a confirmation with your appointment reference, and a reminder the day before.

Appointments can be rescheduled from your order confirmation up to a few hours before the slot, subject to availability. For a same-day change, please call the branch directly rather than waiting for an email reply.

On the Day of Delivery

Our driver or technician will call or message you ahead of arrival, on the number given with your order.

  • Please have the order number ready, and identification matching the name on the order where the goods are being handed over.
  • Inspect the goods before you sign. Check the size, brand, quantity and the DOT manufacture-date code on the sidewall, and note any visible damage to the packaging on the delivery note.
  • Signing for the delivery confirms that the correct items arrived in good condition. If something is wrong, tell the driver and contact us the same day.

If you will not be at the address, you may nominate someone else to receive the order — tell us their name in advance. We cannot leave tyres or wheels unattended at an address, with a neighbour, or with building security unless you have authorised it in writing, and where you do, the risk passes to you on that handover.

Failed and Missed Deliveries

If nobody is available at the address, or we cannot reach the delivery point, the driver will wait a short time and then attempt to contact you. A second attempt is arranged free of charge.

Where a third attempt is needed, or where the address given was incorrect or incomplete, a re-delivery charge may apply. If we still cannot deliver, the order is returned to the branch and held for you for 14 days; after that it may be cancelled and refunded with the delivery costs incurred deducted.

A missed fitting appointment — where the vehicle is not present, the keys are unavailable, or the location cannot be worked in — is handled the same way: we will rebook once at no charge.

Tracking Your Order

Every order is confirmed by email as soon as payment clears, and again when it is dispatched or when your tyres reach the branch you chose.

Your order status — confirmed, being prepared, dispatched, out for delivery, delivered, and the separate progress of your fitting appointment — is visible in your account under My Orders. Delivery and fitting are tracked separately, because an order can be delivered before its appointment or fitted on arrival.

If a status has not moved for longer than the estimate above, email info@formulauae.com with your order number and we will chase it.

Payment on Delivery

Cash on delivery is available on eligible orders within our delivery area, up to the value shown at checkout. Where it is offered:

  • The full amount, inclusive of 5% VAT and any delivery or fitting charge, is payable in AED before the goods are handed over;
  • Our driver carries limited change — please have the correct amount where possible;
  • A tax invoice is issued for every cash-on-delivery order, exactly as it is for a card payment.

Card and instalment payments — including Tabby and Tamara — are taken online at checkout, before dispatch.

Old Tyre Disposal

We remove and dispose of your old tyres free of charge with every fitting, whether at a branch or with the mobile van, and they are recycled through a licensed UAE waste contractor.

If you would rather keep an old tyre — for a spare, for example — tell the technician before the work starts and it will be returned to you.

Delays Outside Our Control

The timescales on this page are estimates given in good faith, not guarantees. Delivery may be delayed by circumstances beyond our reasonable control, including severe weather and sandstorms, road closures, public holidays, customs or port delays on incoming stock, and manufacturer supply shortages.

Where a delay is significant we will contact you with a revised date and you may choose to wait, to substitute an equivalent product, or to cancel that item for a full refund. Formula Tyres is not liable for indirect or consequential losses arising from a delayed delivery.

Contact Us About a Delivery

For anything to do with delivery, collection or a fitting appointment:

  • Email: info@formulauae.com
  • Al Barsha branch: +971 4 327 7727 — Al Quoz 3, Umm Suqeim Road, Al Barsha, Dubai
  • Al Quoz branch: +971 4 338 9298 — Industrial Area 3, Sheikh Zayed Road, Dubai
  • Opening hours: Saturday – Thursday, 9:00 AM – 9:00 PM; Friday, 2:00 PM – 9:00 PM

If you want to return something that has already arrived, see our Returns & Refunds Policy.